Queensland X-Ray (a practice of Sonic Healthcare’s Radiology division) has become the first radiology provider in Australia to adopt Magentus’s eRequests, a groundbreaking digital requesting solution designed to streamline workflows, enhance collaboration, and improve patient access to diagnostic services.
As the country’s first Open FHIR API standards-based eRequesting solution, eRequests enables referring specialists to share essential patient information with diagnostic providers, while giving patients instant access to their digital requests.
eRequests has already transformed pathology workflows at the majority of Australia’s private pathology laboratories by providing real-time digital tracking of requests and processes at Sonic Healthcare, Healius and Australian Clinical Labs.
The solution is now extending to radiology, creating a more connected, transparent, and efficient healthcare ecosystem for specialists, diagnostic providers, and patients.
Enhancing Visibility, Collaboration & Patient Choice
With eRequests, referring specialists using Genie and Gentu can track request statuses in real time, ensuring they know whether patients have attended their radiology appointments.
Key benefits include:
• Close collaboration between practices and diagnostic providers
• Real-time request tracking for referring clinicians
• A secure, two-way messaging system for streamlined communication
• A strong foundation for further innovation across healthcare services
• Greater patient choice, with the ability to share digital requests between providers
This milestone marks a significant step toward a fully digital, interoperable healthcare system, delivering faster, more connected care while reducing administrative burdens.
Michele Blanshard, Managing Director (Practice Management & Oncology), Magentus:
“This is a powerful example of industry collaboration delivering real-world innovation. By building on the emerging national HL7 FHIR eRequesting AU standards, in close collaboration with the Sparked FHIR accelerator, we are laying the foundation for an expansive, interoperable healthcare ecosystem. We’re thrilled to launch eRequests in radiology with Queensland X-Ray and look forward to expanding this innovation across more services.”
Rachael Powell, CEO, Magentus:
“Interoperability is the future of connected healthcare in Australia. eRequests brings to life the vision of the ADHA and DOHAC for eRequesting. It’s inspiring to see growing enthusiasm from partners like Sonic Healthcare, who are embracing open API national standards to enhance patient care. As exciting as this step is, this is just the beginning of what’s possible.”
Julian Adler, Divisional CEO, Sonic Healthcare Australia Radiology:
“Secure digital communication between healthcare providers is a critical element for delivering timely, high-quality patient care. By adopting eRequests, we are not just improving operational efficiency but we are also enhancing the experience for our patients — ensuring that critical diagnostic information flows effortlessly between our referrers and our practices. This is a significant step forward for interoperability, and Sonic Healthcare is proud to be at the forefront of this important innovation with Magentus.”
