Short Summary:
The Technical Systems Administrator is part of the System Operations Team responsible for ensuring the reliable operation of our IT infrastructure and software environments. The role involves managing both cloud-based and on-premises environments, performing system maintenance, deploying software and OS updates, problem analysis and troubleshooting, and monitoring to optimise performance. There is also a significant emphasis on documentation most notably the development and maintenance of operational procedures.
The Technical Systems Administrator must be able to work under pressure in a complex environment, have strong written and verbal skills, collaborate with cross-functional teams, and provide out-of-hours rostered on-call support when required.
Who are we:
Magentus products and services have been at the forefront of delivering health technology for more than 30 years, offering deep expertise across clinical systems, health informatics and practice management.
Across pathology, radiology, oncology, maternity and practice management, we are connecting the health ecosystem and transforming digital healthcare at scale. Driven by our dedicated teams across the globe, our success reflects our passionate commitment to improving healthcare outcomes.
What’s in it for you:
Flexible Working Environment: Hybrid (2 days in the office, 3 days WFH).
Extra Leave: Parental / Volunteer / Pawrental / Birthday & the opportunity to purchase more.
Leadership & Development: Litmos learning / Future leaders program.
Employee Recognition: Annual celebrations / Peer recognition / CEO awards / Great tenure presents.
Wellbeing led: Community driven programs / Starlight partnership / EAP.
Most of all a supportive / inclusive and diverse company.
What about the role:
- Monitor and maintain both cloud and on-premises infrastructure to support internal and customer application deployments.
- Facilitate the deployment of services on public cloud platforms and virtualized hardware infrastructure.
- Oversee virtual platform upgrades, maintenance, system administration, workflow development, and the creation and decommissioning of VMs and all other work in the environment.
- Support the evaluation, installation, configuration, testing, maintenance, and administration of new and upgraded software applications.
- Conduct problem analysis and troubleshoot application issues to ensure swift resolution.
- Manage and resolve operational problems and incident tickets effectively.
- Document operational procedures and best practices to enhance knowledge sharing and compliance.
- Proactive use of system monitoring, metrics, and alerting systems to maintain application and systems health.
- Communicate and engage with internal teams and customer stakeholders to foster collaboration and transparency.
- Maintain application security by managing user access and access policies, and conduct audits as needed.
- Out of hours rostered on call customer support as required.
What experience do I need:
- Bachelor’s degree in Computer Science, Information Technology, or a related field is desirable.
- Extensive experience in cloud platform services and administration, with a preference for AWS is desirable.
- Experience working within an Infrastructure/Cloud Operations team is highly desirable.
- Proven track record of supporting Red Hat Linux infrastructure.
- Familiarity with VMware and vSphere.
- Knowledge of networking and infrastructure practices.
- Knowledge of cloud architecture, engineering and best practice deployment
- Experience with healthcare products is an advantage.
- Understanding of containerization and continuous integration (CI) tools is desirable.
- Familiarity with automation scripting technologies and best practices.
Our values say a lot about us:
People are at the heart of everything we do at Magentus — we work as one team to create a healthier society.
One Team / Make a difference / We Care / Constant Evolution / Trust
Not confident that you have everything listed above? Don’t let that stop you applying for your potentially perfect next role.
